Support

We follow a systematic process consisting of project discovery meeting, wireframe, design approval and development phases.

Yes. PMS, OTA Hub API, B2B Portal, and ORES are also offered as independent products. However, when purchased together as OTA Suite, integration is native, data sync is instant, and total cost is more advantageous.

Full OTA Suite setup typically takes 8-12 weeks. This covers needs analysis, supplier integration, branding, data migration, training, and pilot usage phases. Our experienced project manager coordinates the entire process.

Each project includes 3 free revision rights. Additional revisions are charged separately.

ORES integrates with Booking.com, Expedia, Airbnb, Hotels.com and other popular OTA platforms.

Standard setup takes 45 business days, including migration of existing data and team training.

You can choose one of our support packages to receive professional maintenance service even after delivery.

OTA Suite is enterprise-priced based on hotel count, agency network size, expected transaction volume, and suppliers to be used. Fill out the contact form or request a demo for a detailed quote.

OTA Suite is offered with 99.9% uptime SLA. Dedicated account manager, 24/7 priority technical support line, monthly performance reports, and quarterly business process reviews included.

Yes, all our websites are designed to be SEO-friendly from the ground up. Page speed optimization, semantic HTML structure, meta tags, structured data (Schema.org), mobile responsiveness, and compliance with Google Core Web Vitals are all part of our standard service.

Yes. ORES offers a Booking.com-like B2C hotel search and booking experience. Includes advanced search filters, hotel detail pages, photo gallery, map, reviews, secure payment, and customer panel. Available as whitelabel under your own brand.

With ORES's loyalty program module, guests earn points with every booking, can use coupons and gift cards, and invite friends through the referral program. Points are used as discounts on future bookings.

Yes, we use AI-powered tools for keyword analysis, competitor analysis, content optimization, and user behavior analytics. With AI, we can capture search engine trends faster and increase your site's organic traffic.

Yes. All OTA Suite components (PMS panel, B2B portal, B2C website, admin panel, email templates) are branded with your logo, domain, and color theme. End users never see the Demircode infrastructure.

OTA Suite includes its own PMS. However, if you want to keep your existing PMS, it can be connected via API integration through OTA Hub API. You can also use OTA Hub API's channel management instead of your existing channel manager.

Yes, we provide free technical support for a certain period after delivery. We also offer monthly or annual maintenance packages that include security updates, backups, and ongoing performance monitoring for your site.

ORES produces SEO-friendly pages with server-side rendering (SSR). Hotel detail pages are equipped with JSON-LD structured data, Open Graph meta tags, canonical URLs, and hreflang. Core Web Vitals are optimized; LCP < 2.5s targeted.

Yes. ORES is developed with mobile-first responsive design. Offers UX optimized for 65% mobile traffic ratio. Touch-friendly search filters, swipe gallery, and mobile payment flow included.

We use modern and reliable technologies such as ASP.NET Core, React, Next.js, and Tailwind CSS. For databases, we prefer SQL Server and PostgreSQL. We choose the most suitable technology stack based on each project's requirements.

Yes. You can open a full-featured demo environment for 30 days free. In the demo, sample hotel data, agency network, B2C website, and all modules can be tested. Custom support is also offered for POC projects.

.NET 10, ASP.NET Core MVC + Web API, Entity Framework Core 10, MSSQL, Redis (cache), RabbitMQ + MassTransit (message bus), Hangfire (background jobs), SignalR (real-time), Serilog + Seq (logging). Frontend: Bootstrap 5, jQuery, Razor Views (SSR, SEO-friendly).

Many factors affect Google rankings: site speed, mobile responsiveness, quality content, backlink profile, technical SEO issues, and user experience. We perform a comprehensive SEO audit of your site to identify issues and provide solutions.

Yes. ORES can be fully whitelabel. Brand it with your own logo, color theme, domain, and email templates. Your guests see your brand.

Guests can submit cancellation requests from their customer panel. Penalties are automatically calculated per cancellation policy; refunds go to credit card or digital wallet. The entire process is transparently tracked.

AI-powered content generation is offered as an optional service. We use AI tools for creating blog posts, product descriptions, and meta content, then pass them through quality control with our expert editors. This way, we produce both fast and original content.

Yes, SSL certificates are included in all our projects. Additionally, we offer DDoS protection, firewall configuration, regular security updates, and automatic backup services. GDPR compliance is also part of our standard service.

Yes. ORES supports TR, EN, DE, AR, and RU languages. All prices can display in USD, EUR, TRY, GBP, and RSD. Language and currency selection is URL-based and SEO-friendly (hreflang).

Demircode PMS scales from 10-room boutique hotels to 500+ room resorts and chain hotel groups. Thanks to its modular structure, small businesses can start with core modules only and add more as they grow.

It varies depending on project scope, but typically takes 60-120 business days. A detailed timeline is determined during the discovery phase.

TURSAS offers agency-based custom pricing and quota system for B2B, and a direct consumer sales portal for B2C.

Yes, flight ticket API integration (Amadeus/Sabre) is offered at an additional monthly module fee.

Yes, source code is delivered to the customer in all custom software projects.

Yes. PMS's Channel Management module provides real-time inventory and rate synchronization with Booking.com, Expedia, HotelBeds, and other OTA channels via Demircode OTA Hub. Overbooking risk is eliminated.

Tape Chart is the heartbeat of the PMS, showing all hotel rooms and their occupancy status on a visual timeline. You can instantly see which rooms are occupied, available, or under maintenance through color-coded bands. You can quickly make room changes and create reservations with drag-and-drop.

Yes, we can provide integration with existing ERP, CRM and other systems through REST API or custom integration layers.

TURSAS can integrate with popular accounting software like Logo, Mikro and Parasut. Contact our team for custom integrations.

PMS is priced at €12 per room per month. 10 core modules are included in the subscription; additional modules (CRM, Group Reservation, Yield Management, etc.) can be added separately. 20% discount applies on annual payments.

Night Audit is the daily operational closing process. It automatically posts room charges and taxes to guest folios, detects no-shows, calculates Occupancy/ADR/RevPAR, and generates daily revenue reports. It is typically run with a single click during the night shift.

Yes. You can transfer your existing reservation, guest profile, and room inventory data to PMS via standard templates (Excel/CSV). Our expert team provides support throughout the data cleaning, transformation, and validation process.

Yes. ID information (National ID or Passport) recorded during check-in is automatically transmitted to the law enforcement GBT system. Notification status (success/error) is tracked and alerts are raised on errors.

Yes. Demircode PMS provides full access from tablets and smartphones with responsive web design. Housekeeping staff, receptionists, and managers can update room status, process check-ins, and view reports from mobile devices.

PMS connects directly to Demircode OTA Hub, opening your hotel to the B2B agency network and B2C online sales channel. Reservations automatically flow into PMS, inventory and rate updates are synchronized in real-time. No separate channel manager needed.

Yes. You can open a full-featured demo account for 14 days free of charge, no credit card required. In the demo environment, you can test all modules with sample hotel data, experience the Tape Chart, and invite your team to evaluate.

Currently Paximum, HotelBeds, and your own PMS system (Demircode PMS) integration are supported. New bedbank or hotel suppliers can be added within days thanks to the codeless field mapping infrastructure. GDS hotel integrations like Amadeus Hotel, Sabre, and Travelport are also on the roadmap.

Flutter delivers high-performance, pixel-perfect UI from a single codebase; excels in projects requiring custom design. React Native provides faster adaptation if you're familiar with JavaScript/TypeScript ecosystem. We determine the best technology together based on your project requirements.

DERP can be used with unlimited user licenses, from small businesses to large enterprises.

DERP supports both deployment models. Cloud offers rapid deployment, on-premise offers full data control.

Yes. App Store (iOS) and Google Play Store (Android) account setup, ASO (App Store Optimization), description/screenshot preparation, and the entire upload process are included in our service.

Amadeus GDS and Turkish Airlines direct API integration are available. Pegasus, SunExpress, and other airline NDC APIs are on the roadmap. Access to inventory of 400+ airlines worldwide is provided through Amadeus.

You can define supplier-based, channel-based (B2C, B2B, specific agency), and currency-based markup rules from the admin panel. Flat or percentage markup options are available. Rules are applied by priority order and the price flow can be transparently monitored.

Yes. The mobile app integrates with your existing website or backend API via RESTful API or GraphQL. Database and user accounts are shared; changes made on web reflect instantly on mobile.

Yes, we provide data migration services. Data can be imported from Excel, CSV and other common ERP systems.

We use Firebase Cloud Messaging (Android) and Apple Push Notification Service (iOS). Admin panel provides audience segmentation (age, location, behavior), scheduled delivery, A/B testing, and click analytics.

DERP offers 60% faster implementation than traditional ERPs with modern .NET architecture, user-friendly interface, and flexible customization. Modular structure lets you deploy only needed components. Source code ownership eliminates vendor lock-in risk.

Thanks to our standard RESTful JSON API structure, integration is typically completed within 1-2 weeks. Comprehensive Swagger/OpenAPI documentation, Postman collections, and sandbox environment accelerate the integration process. Our technical team supports you throughout.

OTA Hub API is custom-priced based on transaction volume and number of suppliers used. A monthly fixed fee + per-transaction commission model applies. Contact us for a detailed price quote.

Yes. GİB compliant e-invoice, e-waybill, e-archive invoice, and e-freelance receipt support included. Automatic XML generation, GİB portal submission, and status tracking.

We offer two approaches: Native development (Swift + Kotlin) with separate optimization per platform, or Cross-platform (Flutter/React Native) deploying to both from a single codebase. Cross-platform reduces time and cost by 30-40%.

SSL/TLS encryption, JWT token authentication, biometric login (Face ID/Touch ID), certificate pinning, code obfuscation (ProGuard/R8), data encryption (AES-256), and OWASP Mobile Top 10 compliance.

BOM definition, work order creation, routing management, and material requirements planning. Capacity planning, scrap tracking, production cost calculation, and real-time production status monitoring.

Yes. OTA Hub API is offered with 99.9% uptime SLA. Circuit breaker mechanism ensures a single supplier failure doesn't affect the entire system. Distributed architecture and auto-scaling handle peak season demands.

Yes. The fraud engine automatically manages 3D Secure trigger thresholds (mandatory 3D Secure if risk score > 80%). Payment infrastructure is designed to PCI DSS standards; card data is not cached, tokenization is used.

Core modules (inventory, sales, accounting) can go live in 6-8 weeks. Full implementation (including production, HR, project management) completes in 3-4 months. 60% faster than traditional ERPs.

Yes. In all mobile app projects, source code, design files, API documentation, and store account access are 100% yours. Full repository access is transferred at project delivery.

Yes. DERP supports multi-company (holding structure), multi-branch, and multi-warehouse management. Each branch/company manages its own data while headquarters can do consolidated reporting.

OTA Hub API is a standard RESTful JSON API. It can integrate with any programming language or platform (React, Vue, Flutter, Swift, Kotlin, .NET, PHP, Python). JWT Bearer Token authentication, Swagger/OpenAPI documentation, and Postman collections are available.

Yes. DERP's responsive web interface provides full access from tablets and smartphones. Sales team can enter orders, warehouse counts, service requests, and approvals from mobile devices.

Yes. In DERP projects, source code, database schema, API documentation, and all development outputs are 100% yours. No vendor lock-in risk.

You can create unlimited sub-agencies. Each sub-agency accesses the portal with their own login, searches and makes reservations. You can track all agencies' performance, account status, and sales from the central panel.

Yes, DCRM has a native mobile app for iOS and Android. Your field teams can access it from anywhere.

An unlimited number of customizable sales stages and pipelines can be defined in DCRM.

Yes. With the Payment Gateway Management module, each agency can define their own virtual POS account via the panel. Sandbox/prod separation, 3D Secure, and installment configuration available. Demircode default gateway is used if not configured.

Payment can be made with current balance within the credit limit defined for each agency. Automatic alerts are sent as balance decreases. Payment is automatically rejected on low balance. Payments are made via bank transfer or online deposit.

The base plan includes 10,000 emails per month. This limit can be increased with the additional email marketing module.

B2B Portal is priced at €29 per agency per month. 8 core modules are included; additional modules can be added separately. 20% discount on annual payments. Custom pricing available for Enterprise plan with 50+ agency network.

Yes. DCRM provides bidirectional integration with DERP ERP. Customer, quote, order, invoice, and payment data auto-synced. API-based integration with Logo, Mikro, Netsis, and SAP also available.

Yes. Native iOS and Android app for field customer visits, quote creation, activity logging. GPS check-in/check-out, offline mode support, visit photos and forms.

B2B Portal is built on and integrates with Demircode OTA Hub API. However, if you have your own supplier APIs, you can connect them through OTA Hub API as well. Contact us for standalone usage options.

Yes. B2B Portal can be fully whitelabel. You can brand it with your own logo, color theme, domain, and email templates. Your sub-agencies see your brand, not the Demircode infrastructure.

Lead scoring automatically assigns points based on demographic (industry, company size, position) and behavioral (email opens, website visits, form fills) criteria. High-scoring leads are prioritized for sales team assignment.

Click-to-call from CRM, auto customer card popup on incoming calls (screen pop). Call log, duration, and outcome auto-recorded. Integration with Asterisk, 3CX, and cloud PBX systems.

Yes. B2B Portal supports TR, EN, DE, AR, and RU languages. All prices can be displayed in USD, EUR, TRY, GBP, and RSD currencies. Exchange rates are automatically fetched from TCMB/ECB.

Yes. You can open a full-featured demo account for 14 days free, no credit card required. Test all modules with sample agency network in the demo environment.

DCRM's forecast engine analyzes pipeline data, historical performance, and win probabilities. Accuracy is proportional to pipeline data quality; regularly updated pipelines achieve 80%+ accuracy.

Yes. Customers can create support requests via web form, email, or phone. SLA-based response time tracking, auto escalation, knowledge base, and CSAT/NPS surveys included.

Yes. In all DCRM projects, source code, database, API documentation, and all development outputs are 100% yours. No vendor lock-in.

DPAY supports credit/debit cards, virtual POS, bank transfer, iyzico, PayTR and Stripe.

Yes, DPAY is PCI DSS Level 1 compliant. Card data is not stored directly in your systems.

Activating the international payment module and having international collection authority with the relevant payment provider is sufficient.

DGATE can theoretically manage unlimited microservices. Contact our team for configuration and licensing conditions.

DGATE can be integrated with any system supporting REST and gRPC. Detailed API documentation and technical support are provided.

Yes, DGATE is designed for high traffic scenarios with horizontal scaling and automatic load balancing.

No. DCOM allows you to update content without technical knowledge thanks to its intuitive interface.

It depends on the need. Pre-trained models can be used for chatbots and general AI solutions; your dataset is required for custom predictions.

Yes, for GPT-based solutions, the customer needs to use their own OpenAI API key or obtain one through us.

DCOM works with unlimited language support. Any language can be added, including RTL language support.

DCOM can run on Azure, AWS, GCP and on-premise Windows/Linux servers.

Customer data is not shared with third parties. Local model usage or private cloud deployment options can be offered.

DARVIS can connect to sources such as MSSQL, PostgreSQL, MySQL, REST API, Excel and CSV.

Yes. DARVIS allows you to share dashboards and reports with specific team members through role-based access control.

DARVIS offers enterprise-level data security with SSL encryption, role-based authorization and audit logs.

Both models are offered based on your needs. Native apps offer higher performance, while hybrid apps offer faster development.

Our team manages app store submissions on your behalf. We provide full support throughout App Store and Google Play approval processes.

Yes, thanks to its modular architecture, it is very easy to add new features to apps developed with DMOB.

KES (Weighbridge Integration Systems) is an enterprise software solution that automatically records weighing data of transport vehicles entering and exiting factories and facilities, calculates entry-exit weight differences, and transfers this data to your ERP systems. It enhances cargo security and eliminates manual weighing errors.

IKYS has a scalable architecture from single-user small offices to large holdings with 10,000 employees. Thanks to its cloud-based infrastructure, no additional software or hardware investment is required as the number of users grows.

Yes. IKYS provides full integration with SAP, Logo, Mikro, Netsis, and other popular ERP and accounting systems via RESTful API and webhook infrastructure. E-invoice, accounting transfer, and SSO integrations are standard.

KES provides full integration with SAP S/4HANA, SAP Business One, Logo Tiger, Logo Go, Logo j-Platform, Micro Software, and Microsoft Dynamics 365. It can also be integrated with any custom software through its RESTful API.

Yes. KES continues to operate at full capacity in offline mode. All weighing data is securely stored in the local database. When internet connectivity is restored, all data is automatically synchronized with the central server and ERP system.

Yes. IKYS fully meets GDPR and KVKK requirements including data minimization, explicit consent management, the right to deletion/be forgotten, and data breach notification. Compliance reports and audit trails are automatically generated.

IKYS is priced at €9 per user per month. You can choose monthly or annual subscription model; with an annual preference, 20% discount is applied. Core modules are included in the subscription; additional modules (Performance, Onboarding, etc.) can be added separately.

Yes. With its multi-site management module, KES enables you to manage all your weighbridges at different locations from a single central panel. You can report each facility's data individually or collectively.

KES installation is completed within 30-60 business days depending on project scope. The process covers needs analysis, system setup, ERP integration, testing, and user training. 24/7 technical support is provided after installation.

Yes. IKYS offers a full native app experience on both iOS and Android devices with Progressive Web App (PWA) technology. Add to home screen, push notifications, and offline viewing features are available.

Employee data from your existing systems (Excel, legacy software, etc.) is transferred to IKYS via our standard templates. Our expert team accompanies you through the data cleaning, transformation, and validation process.

All plans include 24/7 online support portal, comprehensive video training library, and email support. For enterprise plans, a dedicated account manager and SLA-guaranteed priority support line option are available.

Yes. You can open a full-featured demo account for 30 days free of charge, no credit card required. In the demo environment, you can test your real data, experience all modules, and invite your team to evaluate.

OIS (Online Tender System) is an e-procurement platform that digitizes corporate purchasing processes. It supports different tender models including open tender, sealed bid, invited tender, and reverse auction. Customizable evaluation criteria and approval workflows can be defined for each model.

Suppliers create their accounts through the OIS supplier portal. After uploading company information, references, and certificates, the authorization process is completed. Approved suppliers can view tenders in their categories and submit bids.

OIS integrates with SAP S/4HANA, SAP Business One, Logo Tiger, Logo Go, Micro Software, and Microsoft Dynamics 365. Tender results are automatically converted to purchase orders and transferred to your ERP system. Custom integrations via RESTful API are also supported.

In reverse auction, suppliers bid lower prices within a set timeframe, seeing each other's bids from a starting price. The system applies rules like automatic time extension, minimum bid decrease, and participant anonymity. When time expires, the lowest valid bid wins.

OIS setup is completed within 30-60 business days depending on project scope and module selection. The process covers needs analysis, system configuration, supplier data migration, ERP integration, user training, and pilot tender phases. 24/7 technical support is provided after setup.

OSAS (Online Procurement System) is a B2B procurement platform that digitizes corporate purchasing processes. It is suitable for all organizations with regular, high-volume procurement operations such as manufacturing, retail, construction, holding, and group companies. It automates procurement with department-based request management, supplier portal, and approval workflows.

Suppliers create their accounts through the OSAS supplier portal. After uploading company information, references, and certificates, the authorization process is completed. Approved suppliers can view orders, submit quotes, and upload invoices. Supplier performance scoring is also tracked through this portal.

OSAS integrates with SAP S/4HANA, SAP Business One, Logo Tiger, Logo Go, Micro Software, and Microsoft Dynamics 365. Purchase orders are automatically transferred to your accounting and inventory modules. Custom integrations via RESTful API are also supported.

OSAS provides department-based budget definitions, spending limits, and automatic approval hierarchies. The system automatically alerts and requests additional approval when the defined budget is exceeded. You can track your financial status in real-time with budget realization reports.

OSAS setup is completed within 30-60 business days depending on project scope and module selection. The process covers needs analysis, system configuration, supplier data migration, ERP integration, user training, and pilot procurement phases. 24/7 technical support is provided after setup.

Yes, in all custom software projects the source code is 100% yours. At project handover, all deliverables including source code, database schemas and technical documentation are fully delivered. You can continue working with any developer of your choice.

We primarily use the .NET platform, C#, Entity Framework Core, React, Blazor, MSSQL and PostgreSQL. However, technology selection is based on project needs — React Native or Flutter for mobile projects, SignalR for real-time applications — we choose the most suitable technology per project.

Yes, through RESTful API and web service integrations it works fully compatible with your existing ERP, CRM, accounting and e-invoice systems. We have integration experience with common business software like SAP, Logo, Mikro, Netsis.

While it varies by scope, small-scale projects take 4-8 weeks, medium-scale projects 2-4 months, and large enterprise projects 4-8 months. Thanks to Agile methodology, you can typically see the first working version within 3-4 weeks.

Yes, we offer 3 months of free technical support and bug-fix guarantee after delivery for every project. After that, we ensure your software stays up-to-date, secure and running smoothly through monthly maintenance and support contracts.

We manage our projects with Agile/Scrum methodology. At the end of each 2-week sprint, we present a working demo and share progress transparently through our project management tool. This way, you can see your project's status and provide direction at every step.

Yes, we develop mobile applications integrated with your custom software projects. Using React Native or Flutter, we build both iOS and Android apps from a single codebase. Since they share the same database with your web panel, data synchronizes in real-time.

Security is our priority at every stage of development. We protect your software with OWASP-compliant development, SSL/TLS encryption, role-based access control, SQL injection and XSS protection, regular security scans and penetration testing.

We provide API-based integration with SAP, Logo, Mikro, Netsis, Eta, and other popular ERP systems. By setting up real-time data synchronization with your existing business software, we ensure order, stock, and invoice data remains consistent across all systems.

Yes, you can define dealer-based pricing, discount groups, volume-based tiered pricing, and special campaign settings. Each dealer sees their personalized prices and campaigns upon login. Price changes are reflected instantly across all dealers.

While it varies by scope, a basic dealer portal takes 6-8 weeks, and a comprehensive B2B platform (including ERP integration, account management, and reporting) takes 3-5 months. With Agile methodology, you can typically see the first working version within 4 weeks.

Yes, the B2B platform can operate independently from your existing website, or connect via a subdomain (b2b.yourcompany.com) or direct integration. We create an interface that matches your corporate identity in design.

We prioritize ease of use when designing our B2B platforms. With a clean, intuitive interface, quick reorder functionality (reorder from previous orders), mobile-responsive design, and comprehensive dealer training videos, we make adoption easy for all your dealers.

Yes, our B2B platforms offer multi-language and multi-currency support. Your dealers can place orders in their own language and view prices in their local currency. Exchange rates update automatically, and foreign currency pricing can be managed flexibly.

Yes, all our B2B platforms are designed with responsive (mobile-friendly) layouts. Your dealers can place orders, check stock, and view account summaries from tablets or smartphones. We can also develop a native mobile app upon request.

Our B2B platforms implement SSL/TLS encryption, role-based access control (admin, dealer, sales rep, etc.), two-factor authentication (2FA), IP-based access restrictions, and regular security audits. All transactions are logged and auditable.

Dealers can download a ready Excel or CSV template, fill in product codes and quantities, and submit bulk orders. The system automatically validates products, checks stock, and calculates prices. Error rows are reported.

You can create dealer price groups from admin panel (Group A dealers, Group B, etc.). Product/category-based discount rates, volume-based tiered pricing, and special campaign prices are defined per group. ERP price lists can be auto-synced.

We provide API integration with MNG, Yurtiçi, Aras, UPS, DHL, and other cargo companies. Automatic shipping label and tracking number generated upon order approval, dealer auto-notified.

Yes. In all B2B platform projects, source code, database schema, API documentation, and admin panel access are 100% yours. Full repository transferred at delivery.

We support virtual POS integrations like iyzico, PayTR, Param, and bank transfer/EFT payments.

Yes, we provide automatic integration with major shipping companies.

Credit card, debit card, and 3D Secure support via iyzico, PayTR, and Param virtual POS. Bank transfer/EFT, cash on delivery, and digital wallet options. Installment options and multi-currency (TRY, USD, EUR) support available.

When a customer adds products to cart and leaves without completing purchase, an automated email sequence triggers: reminder after 1 hour, discount offer after 24 hours. Open/click rates and recovered revenue are reported.

Yes. All our B2C platforms are developed with mobile-first responsive design. UX optimized for 65%+ mobile traffic. Touch-friendly filtering, swipe gallery, mobile payment flow, and PWA support.

Yes. SSR delivers Google-bot optimized pages. Product Schema, breadcrumb, FAQ schema, sitemap.xml, canonical URLs, and hreflang are auto-managed. Core Web Vitals targets: LCP < 2.5s, CLS < 0.1.

Yes. Customers earn points with every purchase and can use points as discounts. Membership tiers (Bronze/Silver/Gold), referral program, and gift card modules are available.

Real-time inventory tracking: automatic stock deduction on sale, critical stock alerts (email/SMS), multi-warehouse support. ERP integration for stock sync. Pre-order and back-in-stock notification requests.

Yes. In all B2C e-commerce projects, source code, database, API documentation, and admin panel access are 100% yours.

Basic B2C e-commerce platform completes in 6-8 weeks, comprehensive platform (loyalty, recommendation engine, multi-language) in 3-5 months. Working demos presented in 2-week Agile sprints.

We offer 3 different logo concepts. You have unlimited revisions on your chosen concept.

A Brand Book documents the correct usage rules for your logo, color codes, and typography.

Yes, after creating the brand name, we provide consulting support during the TURKPATENT registration process.

We present at least 5 different slogan alternatives, each prepared according to your brand strategy.

It consists of scriptwriting, storyboard, shooting, editing, and post-production stages. Takes about 2-3 weeks.

Yes, 2D/3D animation and motion graphics are also within our service scope.

Yes, all our content is prepared SEO-optimized with keyword research.

We produce professional content in Turkish, English, German, and Arabic.

We can produce 4-12 blog posts per month based on your needs. Each post is SEO-optimized and original.

We determine them together through keyword research and industry analysis. The content calendar is submitted for your monthly approval.

Yes, all our email marketing processes are fully compliant with GDPR regulations.

Yes, we set up automated email sequences like welcome series, cart reminders, and birthdays.

We manage all popular platforms including Instagram, Facebook, LinkedIn, X (Twitter), TikTok and YouTube.

No, ad budget is not included in the service fee. We help you determine your ad budget.

Depending on your package, we produce 12-30 monthly contents (posts, stories, reels). Content calendar prepared and submitted for approval each month. Special days, campaigns, and trending content planned additionally.

No, the ad budget is not included in the service fee. We help you determine your ad budget based on your industry and goals. Minimum recommended budget is 3,000-5,000 TRY/month. Budget is deposited directly to your Meta/Google account.

Yes. Content calendar is prepared in advance and submitted for your approval monthly. Visuals and copy go through a revision process. Quick approval mechanism available for urgent/real-time posts.

Industry-relevant micro/macro influencers researched, engagement rate and fake follower analysis performed. Campaign briefing prepared, influencer coordination managed. Content approval applied and post-campaign performance report delivered.

Pre-prepared crisis communication protocol activates during negative comments or crises. Rapid response, official statement preparation, negative content management, and reputation monitoring tools used.

Monthly detailed performance report: engagement rate, reach, impressions, follower growth, top content, ad campaign ROI/ROAS. Plus weekly summary report and real-time dashboard access.

Yes. Short-form video production (Reels, TikTok, YouTube Shorts) is a key part of our service. Scriptwriting, filming, editing, and effects included. Trend tracking and viral content strategy applied.

Yes. Our Social Commerce module sets up Instagram Shopping, Facebook Shop, and TikTok Shop integration. Product tagging, shoppable posts, and live stream shopping support with direct sales conversion tracking.

SEO is a long-term effort. Initial results typically appear within 3-6 months, full impact in 6-12 months.

It's the process of optimizing your website for AI-powered search engines (ChatGPT, Gemini, Claude) using JSON-LD, llms.txt and structured data.

Specific ranking guarantees cannot be given as Google algorithms constantly change. However, we set concrete goals for organic traffic growth.

Technical SEO optimizes site infrastructure: page speed, mobile compatibility, crawlability, SSL, sitemap, structured data. On-Page SEO optimizes page content: title tags, meta descriptions, heading structure, keyword usage, internal linking, and image optimization.

AI search engines like ChatGPT, Gemini, and Perplexity are increasingly used. AIO ensures you're cited as a source by AI. JSON-LD schema, llms.txt, FAQ and HowTo schema help you stand out in AI searches. This is a new traffic channel beyond traditional SEO.

No. Google considers purchased links as spam policy violation and can penalize. We implement natural backlink strategy: digital PR, guest posting, broken link building, and organic link acquisition through quality content.

Yes. E-commerce SEO is a specialized area: product page optimization, category SEO, Product Schema markup, price/availability structured data, faceted navigation solutions, duplicate content prevention, and Google Merchant Center integration.

You receive a detailed monthly SEO report: keyword ranking changes, organic traffic (per page), conversion rates, backlink profile changes, Core Web Vitals status, Search Console errors, and next month's action plan.

Yes. We offer comprehensive local SEO including Google My Business creation/optimization, local keyword strategy, Google Maps ranking, NAP consistency, local directory listings, and customer review management.

Yes. We offer hreflang implementation, language-based URL structure, localized keyword research, and separate content strategy per language. We have experience in Turkish, English, German, and Arabic SEO.

ORES (Online Reservation Engine System) is Demircode's tourism agency automation platform combining website, reservation engine and management panel.

We provide full integration with Amadeus, Galileo and Sabre. Local airline APIs like Turkish Airlines, Pegasus are also supported.

Yes, there's a dedicated B2B panel for your sub-agencies and dealers with custom pricing and commission management.

We offer 99.9% uptime guarantee. Planned maintenance is announced in advance and done during off-hours.

Yes, all our hosting packages include a free SSL certificate (Let's Encrypt).

We respond within 2 hours for critical issues and 24 hours for standard problems.

It includes security updates, backups, performance monitoring, content update support, SSL renewal, and monthly reports.